Capture, validate, and process every customer request with the AI-powered platform that turns emails, phone calls and WhatsApp messages into ERP-ready orders, quotes, and cases.
Trusted by companies who put customers first
The IRM platform
Your Interaction Relationship Management system - built to simplify how customers and suppliers connect with your business.
Sales
Management
Stop copying and pasting. Automate order intake and RFQ creation - seamlessly flowing from email, phone, or WhatsApp into your ERP.
360°
Customer Service
Smart inbox and case management. Automatically organize complaints, questions, and service requests across your teams.
Experience how smarter interactions create faster collaboration.
The operating system for your company’s front door.
ROI through streamlined processes
reduced error rate through seamless integrations
saved per employee per week through automation
increased customer happiness
Seamlessly integrate your current tech-stack
Hoshii integrates with 20+ ERP, CRM, and communication systems - so you can stay productive with the tools you already use.
01
Discovery
We walk through your workflows and identify automation opportunities.
02
Connect
Our team links your ERP, CRM, and inbox - fast and hassle-free.
03
Go Live
Start automating orders, RFQs, and customer messages in just days.
Using the IRM
Hoshii is a smart Interaction Relationship Management (IRM) platform that turns emails, calls, and WhatsApp messages into ERP-ready orders, quotes, and cases.
AI that learns about your business
Hoshii adapts to how your customers order and what they need - building a knowledge base that grows with every interaction. No more silos, no more guesswork - your entire team handles customers like seasoned experts.
Custom fit, not off-the-shelf
Hoshii is designed to work how you work, dynamically adaptable to your business case and your internal workflows. Ensuring a well rounded end-to-end experience.
From ETH Zurich to industry leaders
Hoshii began as a student project at ETH Zurich, built to solve real industry challenges. Today, it powers interaction management for leading companies across Europe.
